Read Emotions by Deep Listening

“To read accurately how someone is feeling, voice maybe best” is the message of a recent study at Yale University published by the American Psychological Association. The study compares different channels of communication – voice, face, non-verbal – with the question how well people are able to read emotions. The result: voice is best, relative to all channels of communications for perceiving emotions accurately in interactions of people. It's surprising. We're so used to thinking that visual cues in particular are hugely important. They are still important. But maybe we spend a little bit too much time on vision, in part because a lot of the emotion research started there - for good reason.

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Dr. Ernst Bechinie

SolutionCoaching

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